Terms and Conditions

These are our terms and conditions




This website Zorana.online. (the “Site”) is owned and operated by Zorana Spasojevic

The terms “we”, “us”, “our”, “I” and “Zorana” refer to Zorana Spasojevic. The terms “user”, “you” and “your” refers to site visitors, customers, and any other users of this site.

By using the Site, you agree to be bound by these Terms and Conditions of Use and Service (“Terms and Conditions”) and to use the Site in accordance with these Terms of and Conditions and Service, Privacy Policy, and Refund Policy without modification, and acknowledge reading them. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms and Conditions.

These Terms and Conditions are in addition to the terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Zorana, including but not limited to the products and services presented on the Site.

We reserve the right to change these Terms and Conditions from time to time, or to impose new conditions on use of the Site, in which case We will post the revised Terms and Conditions on this Site. By continuing to use the Site after We post any such changes, you accept the Terms and Conditions, as modified.


The materials contained in this website are protected by applicable copyright and trademark law.
You further agree that you are responsible for compliance with any and all applicable local, state, and international laws.
You are prohibited from using or accessing this site in case you do not agree with any of these terms.

Lawful purposes

You may use the Site and Service for lawful purposes only.

You agree to use the Site and to purchase services and/or products through the Site for legitimate, non-commercial purposes only. You agree to be financially responsible for all purchases made by you, or someone acting on your behalf through the Site.

You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases.
By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Refusal Of Service and Termination

Zorana reserves the right to refuse service to any request, order, person or entity, without the obligation to assign reason for doing so.

Until the payment has been processed no order is considered accepted by us.

We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Use License

Permission is granted to temporarily download one copy of the materials (information, document or software) on this Site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
attempt to decompile or reverse engineer any software contained on Site
transfer the materials to another person or “mirror” the materials on any other server.
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
modify or copy the materials;
remove any copyright or other proprietary notations from the materials;

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Zorana at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Our Limited License to You

The Site is provided solely for your personal noncommercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

All the materials available on the Site and in private coaching sessions/packages arranged through this Site are the property of Zorana Spasojevic and/or its affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws.

To be more specific, you may not modify, copy, republish, reproduce, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site and private coaching sessions/packages unless explicitly authorized by Zorana.

You may, from time to time however, download and/or print 1 copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By submitting or posting any material, including blog entries, Facebook postings, comments, photos and videos, to us via the Site, social media venues, internet groups, or to any of our staff via email, text or otherwise, you are representing:

In addition, when you submit, email, text or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose.

The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.

You acknowledge and agree that any contributions originally created by you for us and the copyrights in those works shall belong to Zorana from their creation. Thus, Zorana shall be deemed the author and exclusive owner thereof and shall have the right to exploit any or all of the results and proceeds in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, in all languages, as Zorana determines. Any posted material which are reproductions of prior works by you shall be co-owned by us.

You acknowledge that Zorana has the right but not the obligation to use and display any postings or contributions of any kind and that Zorana may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.


The materials and information provided on the Site and in the Service are “as is” and are subject to change. We are constantly updating product and service offerings on the Service.  We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Zorana does not warrant or make any representations concerning the accuracy, timeliness, likely results, or reliability of the use of the materials on Site or otherwise relating to such materials or on any sites and service packages linked to this site.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, deletion, omission, interruption, error, defect, computer virus, theft or destruction of or unauthorized access to, alteration of, or use of this Site, and includes a disclaimer against any and all claims for breach of contract, tort, negligence or any other cause of action.


In no event shall Zorana or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Site, even if Zorana’s representative has been notified orally or in writing of the possibility of such damage. All disputes, will be governed by the laws of Republic of Serbia without regard to its conflicts of laws provisions.

Interactive Features

This Site and programs offered by Zorana may include a variety of features, such as membership sites, bulletin boards, web logs, chat rooms, and email services, which allow feedback to us and real-time interaction between users, and other features which allow users to communicate with others. Responsibility for what is posted on bulletin boards, web logs, chat rooms, and other public posting areas on the Site or elsewhere such as Facebook groups and Google Hangouts, or sent via any email services on the Site, lies with each user – you alone are responsible for the material you post or send.

We do not control the messages, information or files that you or others may provide through the Site. It is a condition of your use of the Site that you do not:

Zorana maintains online communities such as Facebook groups, Google Hangouts and other private and public forums on its Sites and elsewhere, and from time to time may host message boards and chats.

Zorana reserves the right to exercise its discretion and refuse, limit, or terminate any user’s access to this Site and any of the other private or public forums and communities for any reason, including but not limited to posting what Zorana deems as inappropriate messages or content, engaging in what Zorana deems as disruptive behavior, and/or for failing to comply with these Terms and Conditions. Such conduct may also constitute a violation of the Terms and Conditions for the Site and may void and nullify the refund policy for such program.

Additionally, Zorana or its designated agents may remove or alter any user-created content at any time for any reason.

The message boards, Facebook groups, Google Hangouts chats and other forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by Zorana’s staff, outside contributors, or by users not connected with Zorana some of whom may employ anonymous user names. Zorana expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of Zorana or any of its subsidiaries or affiliates.

Zorana has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.

We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms and Conditions, shall survive.

Revisions and Errata

The materials appearing on Site could include technical, typographical, or photographic errors. Zorana does not warrant that any of the materials on its web site are accurate, complete, or current. Zorana may make changes to the materials contained on its web site at any time without notice and does not, however, make any commitment to update the materials.

Intellectual Property

This Site includes proprietary information and material, including graphics, audio/video clips, and editorial content, that is exclusively owned by Zorana Spasojevic & Associates. This information is protected by all applicable intellectual property laws, including but not limited to trademark (e.g. Zorana trademark) and copyright laws. As a condition of your access to this Site, you agree to not use any such proprietary information without the express written consent of Zorana & Associates.

Modification of Site Terms and Conditions

Zorana may revise these Terms and Conditions for the Site at any time without notice. By using this Site you are agreeing to be bound by the then current version of these Terms and Conditions.

Dispute Resolution:

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Serbia and any dispute shall be subject to binding arbitration in Belgrade, Serbia. If any provision of the Terms and Conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from the Terms and Conditions, and shall not affect the validity and enforceability of any remaining provisions.


Zorana has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Zorana of the site. Use of any such linked web site is at the user’s own risk.

Links to Other Sites

This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under our control, and we are not responsible for and do not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

No Professional Advice

The information contained in or made available through this Site (including message boards, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, legal, financial, medical and other matters.

We and our licensors, affiliates, or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through this Site. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death.

The statements made on this Site are solely the opinion of the author and in no way should be construed as professional advice.

You alone are responsible and accountable for your decisions, actions and results in life, and by your use of this Site, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.

Order Confirmation

We will email you to confirm the placement of your order and with details concerning service and/or product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

Use Of Recordings

Please note that coaching calls, webinars, and other audio or visual services may be recorded and can be used in the future by Zorana for business and promotional materials or in conjunction with the sale of any products or services unless you specifically request otherwise. If you would like to make such a request, please send an email to hello@zorana.online

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Site may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.

Cancellations, Refunds & Returns

Coaching Packages, Coaching Retreats, participation in Coaching Groups, Workshops and Programs are non-refundable and by signing up with a payment plan you are legally obliged to finish your payment plan. Except where expressly stated, nothing in these Terms and Conditions modifies or otherwise alters those provisions.
The reason why we do not offer a guarantee like this is simple: Because we make such a massive investment in you and your success as soon as you enroll, we want to make sure the clients we work with are equally committed and invested in themselves. If clients do their work, the results will follow.

Modifications to the Site and Termination of Use or Access
Zorana reserves the right to take any of the actions listed below at any time, for any reason, and without notice:

Zorana further has the exclusive right to terminate individual user’s access to the Site and related account(s) including but not limited to Coaching Packages, Retreats, Workshops and Courses, Mastermind, Masterclass, and Programs, for any reason including but not limited to any violation of the Terms and Conditions for this Site and/or the foregoing programs.
You further agree that Zorana Owill not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms and Conditions.

Enforcement and Disclosure of Information

Zorana further reserves the right to disclose any information about you (including your identity) necessary for any investigation of any complaint related to your use of the Site and/or to bring legal action against you for damages caused to Zorana, Zorana’s Associates, Site and/or its customers by your violation of these Terms and Conditions. Zorana further reserves the right to disclose any information about you necessary to comply with any applicable law, regulation, legal process or governmental request.

In the event Zorana does take any legal action against you as a result of your violation of these Terms and Conditions, Zorana is entitled to recover from you all reasonable attorneys’ fees and costs of such action, in addition to any other relief that may be granted.

In the event Zorana Online does not strictly enforce one or more provisions of these Terms and Conditions, such action is not a waiver of that or any other provision of these Terms and Conditions against you or any other parties. Further, such conduct does not constitute a modification of any provision of these Terms and Conditions.

Class Action Waiver

You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class/workshop member, consolidated, or representative action. Group workshop/class arbitrations, workshop/class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.


You may access certain features or services offered on or through this Site through an account (e.g. Membership Section). It is your responsibility to maintain the confidentiality of your account information, including your user name and password. Further, you are fully responsible for any and all activity that occurs through your account as a result of your failure to properly secure your confidential information. You agree to immediately advise us of any unauthorized use of your account, password, and any other breach of security. You may be held liable for losses incurred by us or any other user of or visitor to the Site due to the use of your account by someone else caused by your failure to properly secure your account information. Likewise, by accessing this Site you recognize that you are not entitled to use anyone else’s account and that Zorana Online is not liable for any damages caused by your improper use of another’s account.



Zorana is based in Republic of Serbia. Zorana makes no claims that the Site, its Content, offered services and materials are appropriate or may be downloaded outside of Serbia. Access to the Content may not be legal by certain persons or in certain countries. If you access the Site from outside Serbia, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.


You agree to indemnify and hold Zorana, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Zorana, by any third party due to or arising out of, or in connection with your use of the Site.

Third Party Resources

The Site and the Service may contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. You acknowledge sole responsibility for your use and assume all risk arising from your use of any such websites or resources.
Please refer to the third party webite’s own Privacy Policy and Terms of Use.
Zorana’s Terms of use and Policies do not apply once you leave our Site.

Contact Us
If you have any questions about these Terms, or you need help about our products and services, or this website generally, please contact us at hello@zorana.online

Our Notices To You

You consent to communicating with us electronically. Notices to you will be sent to the email address supplied by you as part of your Registration Data. In addition, we may broadcast notices or messages through the site to inform you of changes to the site or other matters of importance, and such broadcasts shall constitute notice to you at the time of sending.
You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial proceedings or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

If any term, clause covenant, provision or condition within this Agreement is found to be illegal, invalid, void or unenforceable, that clause will be severed/eliminated to the minimum extent possible and replaced with a valid provision that best represents the intent and purpose of these Terms & Conditions; the remainder of this Agreement shall remain full force and effect and shall in no way be affected, impaired, or invalidated.


By accessing this Site, you agree to abide and be bound by these Terms and Conditions.

Updated: November, 2018